What are the Functions of Communication

Sharing is communicative. Exchange of ideas, facts, feelings, or messages constitutes communication. Information is transferred between individuals through communication. Interpersonal conflict is often caused by poor communication. Over 70 percent of the time spent waking up is spent interacting with others, including reading, writing, speaking, and listening. 

Communication in organizations is vital. It would be perfect if we could communicate our ideas in a way that allows our recipients to see exactly what we saw. As we will discuss later, there are many reasons why perfect communication can never be achieved. Let's explore the functions of communication in this article.

Before moving toward the function, let me tell you about the Concept of Communication. SO let's get started:

Concept of Communication

Information is shared among people or groups for mutual understanding and confidence. The information is sent from the source to the receiver and is returned to the sender. For information to be useful, receivers need to understand its meaning. The process of being able to express one's thoughts, opinions, and views to another person can also be described as sharing. In order to carry out plans and policies, managers should communicate well with their subordinates. Communicating to subordinates plays a vital role in management.

Functions of Communication

Messages are transmitted verbally and non-verbally during communication. The way to communicate complex, sensitive, and controversial information relies on a sender, a receiver, as well as a channel of communication. It is important to fully understand the behaviors associated with both senders and receivers. Communication occurs when two or more people of common interests exchange facts, opinions, ideas, or emotions.

 Mass media and group media are two ways of communicating. Media networks that target large audiences target a broad audience, whereas media networks targeting specific groups target specific groups with clear characteristics. Drama, storytelling, music, and dance belong to the group media, while radio, television, and the web are mass media channels.

Functions of Communication

Communication serves to inform, persuade, motivate, and entertain, among other functions. Communication functions include informing, educating, persuading, motivating, and entertaining. To achieve excellent job results, employees must have effective organizational communication. To promote a positive work culture, top management must effectively communicate with employees.


 An organization is more effective and efficient when motivated individuals participate. Providing clear communication to employees leads to motivation, as it clarifies what must be done, how well it is being done, and how it can be improved if it is subpar. The motivation and persuasion of motivated individuals lead to a mutual agreement on goals. By highlighting the success stories of others, we can better demonstrate how these ideas can be implemented. In business and industry, communication increasingly serves as a tool for motivation, although it is relevant in all walks of life. Motivating goals, providing feedback on the goals' progress, and rewarding desired behavior are essential components of motivation.

Decision-Making Process

 In communication, information is shared, resulting in informed and productive employees. Communicating data to identify and evaluate choices provides individuals and groups with the information they need for making decisions. By doing so, decision-making is facilitated. Management is all about making decisions. Decisions are dependent on information, which is why communication and decision-making are inextricably linked. Communication begins with the decision. Decision-making is the responsibility of the manager. Information is the foundation of all important decisions.


 Controlling the behavior and attitudes of others is achieved through communication. When you lose control over your schedule, studies, or relationships, for example, your parents use it to guide, inspire, or chide you. You need the teachers and administrators to take an active role in steering your efforts in the right direction. By way of this process, we can acquire new skills, acquire knowledge, develop competencies, and instill good values. Managing and controlling employees' work environments, or motivating them to do their best, involves communication. A government official can be removed from office by the media if they use communication to convince the public that government officials need to be removed.

Train your Employees

 The orientation and training of new employees are ongoing processes that rely on communication. In addition to training content, the effectiveness of sharing information and skills is a major factor affecting learning. As well as interacting with other sources of information, learners and peers engage in other ways of constructing knowledge. As a result, teaching and training are more effective when communications are effective.

Social Interaction

 Relationships are started, maintained, regulated, or even ended through communication. We generally establish a positive atmosphere by greeting and exchanging pleasantries with people around us at home, in school, and at work. Additionally, we can show our interest in getting to know our new colleagues by smiling and talking to them. In the same way, when our relationship with someone deteriorates, we avoid communicating with them. When we communicate with someone through nonverbal means, we indicate that we are trying to cut off communication.

Communication also enables us to better understand ourselves and those around us. People react to what we say and do; it helps us examine what we know about ourselves. In addition to learning their opinions, beliefs, and preferences, you can observe their actions. Their actions will reveal their beliefs. Communicators can assimilate and accommodate opposing ideas or viewpoints when they freely express their views. They build stronger relationships as a result.

Providing Feedback

Businesses, their employees, and managers can communicate about the changes they are considering. Purchasing a new computer system could, for example, be discussed with the employees of a small business. The users also decide a system's features and the type of training or assistance it needs.


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